FAQ
Do you have any questions? We are here to help you before you purchase the products.
In what lengths are the EasyRails available?
Lengths range from 1 meter to a maximum of 6 meters. Lengths of 6 meters can only be picked up at our warehouse. If you still want them to be transported, all costs are for the buyer and only apply to the Netherlands. Lengths of 6 meters cannot be shipped to America due to high shipping costs. For all countries inside and outside the EU, there is a maximum length of 2 meters for shipping.
Can the EasySliders withstand frost?
Yes, the EasySliders can withstand temperatures down to -20 degrees Celsius.
What if there is dirt in the EasyRails?
The advice is always to check carefully for leaves or twigs. If you forget this, there is still no problem because the center wheels are good at pushing the dirt aside.
Does rain/melt water stay in the EasyRail?
No, water will drain at the locations of the mounting slots that are in the EasyRail. The advice is also to pay close attention to whether the EasyRail is always on an incline. That means there should be a small slope (runoff) in the system and then to the side where the roof opens to. A minimum slope of 2 mm is required per meter.
With snow and very cold temperatures, is snow and icing a problem?
No, this need not be a problem. With an upcoming star sighting, always check in advance to make sure there are no obstacles on the EasyRail. The advantage of anodized aluminum is that in low temperatures and with snow and icing, the ice will not stick to the anodized aluminum.
Can the EasyRails and EasySliders rust?
No, anodized aluminum cannot rust.
Do I need to do maintenance on the wheels of the EasySlider?
Basically, no. If there is some resistance on the wheels, you could possibly spray it with penetrating oil. Absolutely no WD40!
Can I become a dealer of Skyroof Slide Systems?
Yes, you can. Send us your message through the contact form and choose “Doing Business.”
Is there documentation of the EasyRail and the EasySlider?
Yes, we certainly have. Send a message through our contact form and we will email the documentation.
How many EasySliders do I need?
This depends on the size of the observatory. Suppose your observatory has a roof area of 3.56 meters x 2.50 meters and your roof slides over the longest part (3.56 meters), you will need 3 EasySliders per side. So a total of 6. If the length of your roof is 5 meters, you will need 5 EasySliders per side, making a total of 10. If you can’t figure it out, please contact us through our contact page. For roofs larger than 25 square meters, we recommend that you definitely contact us.
